In general, the library consists of media that can be taken directly from the shelf (open access area) and media that are kept in non-public storage (stack).
The loan conditions for media from the open access area are determined by labels on the spine. Please note the following:
Media from the stack can be borrowed for four weeks. Bound journals from the main stack (publ. 1981 -) can be borrowed for two weeks. Please note that some materials can only be read inside the library buildings depending on the year of publication, condition, etc. More information here: How can I order media from the stack?
You can keep track of loan periods in your online user account. ThULB will send a reminder via e-mail before the loan period for your book expires. Please be aware that library users are fully responsible for the return of media on-time, even if a reminder has not been received (e.g. due to technical errors).
Before the check out of media, please examine them on potential damages (marks, water spots, etc.) and report these to staff at the desks. The library will demand for compensation if books carry damages at the time of return.
Lendable media from the open access area can be checked out at the library’s lending desks or by using the self-service machines.
Requested media from the stacks or the interlibrary loan service can be collected at the Central Loan Desk. Reserved media from ThULB stocks are commonly available for pick-up at the loan desks during service hours.
You can renew media the following ways:
Every user is allowed to renew items three times before these need to be shown at the desk. A new loan is generally possible. Reserved media have to be returned and cannot be renewed.
Please contact the interlibrary loan department directly via mail regarding the renewal of interlibrary loans.
Users can reserve borrowed items via ThULB-Suche catalogue. You will be informed via e-mail once these items have been returned to the library. In your online user account these media will be listed in the section “Ready for pickup”. Users have five days to pick them up at the desk.
Users are able to reserve three items at the same time. An item on circulation can be reserved by two different users simultaneously.
In case an online reservation cannot be done please consult the Central Loan Desk or the respective branch library for help.
Media that are located in the stack (Magazin) can be requested via ThULB-Suche by clicking on the button „Place a hold“. Please insert your user number and your password.
Some volumes might not appear in the “Related Volumes” section. These have to be ordered manually. On the right hand side, please click on “Volume not listed? Request here!” and enter bibliographical data in order to request your favoured volume. You will receive an additional e-mail with information regarding the pick-up location for journals and newspapers that cannot be booked directly onto your library user account.
The transport of ordered media might take up to twenty-four hours (Monday-Friday). As soon as your requested media have arrived in the library, they can be picked up on-site. These will be listed in your online user account in the section “Ready for pickup”.
Ordered media have to be picked up at the desk within a time period of ten days. The usual loan period is four weeks. Bound journals from the main stack (publ. 1981 -) can be borrowed for two weeks.
Please return media with all attached materials (CDs, maps, etc.). Damages during use might be subject to charges. Please report any case to the desk and consult the staff.
You can return media the following ways:
personally at the desks
Family members and friends are allowed to return items on behalf of the thoska card holder.
media return box
The Branch Library of Arts and Humanities (Main Library Building) and the Branch Library of Law, Economics and Social Sciences provide accessible media return boxes.
Staff members remove the entries of returned items from user accounts on a daily basis. Users remain legally responsible for their loans until the return process has been finalised. Please double check your online user account, whether returns via the box have been successful.
self-service machine
During opening hours our branch libraries offer access to self-service machines which enable users to return media on their own. Some items (such as reserved media, interlibrary loans, stack media) have to be returned to the lending desk.
mail
You can send your borrowed media to ThULB’spostage adress. Keep in mind that postal delivery might take a few days. Items will be removed from your online account as soon as they have arrived in the library. Potentially generated fees have to be paid. The user shall bear all risks that are connected with postal delivery.
Once media are overdue ThULB will send reminders that are subject to charges. The library will charge the following fines when items have not been returned within the loan period:
Reminder | Fine |
---|---|
First fine | 1,50 € per item |
Second fine | 2,50 € per item |
Third fine | 4,00 € per item + postage rate |
The first and second reminder will be sent via e-mail. The third reminder will be processed as registered mail. Additional costs have to be covered by the user.
In case you have not submitted an e-mail address during registration, all reminders will be sent via regular mail. Costs have to be covered by the user.
Mail recipients carry any risks regarding delivery failure (see §17 (11) library terms and conditions).
All fines are listed in your library user account and can only be paid with your thoska at loan desks or self-service machines in the main four library branches.
Support via the Service Desk Portal*
* This ticket system enables simple and fast communication to clarify your questions and concerns. You can view the current status of your enquiry at any time and will also be informed of updates by e-mail. You can gain access with your URZ login or, if you are not a member of the university, by registering once with your e-mail address. Details can be found under Service Desk login für FSU external e-mail adresses.