Fines are being processed based on the terms and conditions of the Thuringian University and State Library Jena (table of costs included, in German only).
Ausstehende Forderungen können Sie bargeldlos mit Ihrer aufgeladenen thoska an den Ausleihtheken oder Selbstverbuchern begleichen.
Support via the Service Desk Portal*
* This ticket system enables simple and fast communication to clarify your questions and concerns. You can view the current status of your enquiry at any time and will also be informed of updates by e-mail. You can gain access with your URZ login or, if you are not a member of the university, by registering once with your e-mail address. Details can be found under Service Desk login für FSU external e-mail adresses.